All reservations must be made by an adult.
How can I do it?
Through the website:
Reservations made through our website are considered firm reservations. The availability offered by the booking program is online, so availability or non-availability is in real time.
Your bank card confirms the reservation and the establishment will not charge you until the day of check-in. The establishment reserves the right to pre-authorize the bank card before check-in. Payment is made in the establishment during the stay by any of the forms of payment that the establishment authorizes.
The data that we will request is the same that you have to enter in the booking program.
How can I cancel the reservation?
Always in writing (even if it was done by phone) sending an email from our website www.hostallalluna.es
If your cancellation is 30 days or more before the arrival date, we do not apply any penalty cost.
If you cancel 29 days or less before the arrival date we apply the cost of one night.
If you do not show up to check in on the date you indicated without notifying the establishment, 100% of the total cost of the reservation will be charged.